FAQ
Feeling a bit pickled about where your order is?
As a small business, we're dedicated to fulfilling orders as swiftly as possible. We appreciate your understanding and patience with any processing delays or shipping times that may be beyond our control.
Here's what you need to know:
- All in-stock orders will be shipped within 5-7 business days.
We kindly ask you to double-check your order, especially if it includes PREORDER items. In the case of a preorder item, we will ship your entire order once all items are in stock. This ensures that you receive your complete order in one shipment.
Thank you for your support and understanding. If you have any questions or concerns, feel free to reach out – we're here to assist you.
Curious about our dill-ivery experience?
Wondering about your order's tracking number? Here's the scoop:
- Once you've placed your order, keep an eye on your inbox for a confirmation email.
- When your order ships, we'll send you another email, letting you know it's on its way, complete with a handy tracking number.
In a Pickle? What if you get a notification that your package has been delivered, and it's nowhere in sight? Here's what to do:
- First things first, reach out to the carrier pronto. Sometimes, a package might be marked as delivered while still on its way to you.
- Please note that if your package is lost in transit, Manhattan Pickleball Club cannot be held responsible.
Your satisfaction is important to us, so if you ever have questions or need assistance, feel free to reach out. We're here to help!
Wondering, 'What size should I order?' It's not a big dill
Please note that our clothing is not preshrunk. For accurate sizing, consult our sizing chart for dimensions and the sizes our models are wearing. Our items are designed to fit true to size and are unisex unless specified otherwise. If you find yourself between sizes, we recommend opting for the larger size!